1. Introduction
Welcome to Pride Psychiatry Services. We are committed to protecting the privacy and security of your personal health information. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), Telecommunications Consumer Protection Rules (TCR) and other applicable regulatory agencies and regulations.
2. Information We Collect
We may collect the following types of information:
• Personal Identification Information: Name, address, phone number, email address.
• Health Information: Medical history, diagnoses, treatment plans, and other healthrelated data.
• Payment Information: Insurance details, billing information, and payment records.
3. How We Use Your Information
We use your information for the following purposes:
• Healthcare Delivery: To provide, coordinate, and manage your medical care and treatment.
• Billing and Insurance: To process payments, handle billing, and communicate with your insurance provider.
• Administrative Tasks: To schedule appointments, send reminders, and maintain medical records.
• Legal and Regulatory Compliance: To comply with HIPAA regulations and other legal requirements.
4. How We Protect Your Information
We implement a range of security measures to protect your personal health information, including:
• Physical Safeguards: Secure facilities and restricted access to authorized personnel.
• Technical Safeguards: Encryption, firewalls, and secure login procedures.
• Administrative Safeguards: Regular training for staff, and strict policies for handling and accessing information.
5. Sharing Your Information
We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS / Marketing Purposes.
SMS opt-in or phone numbers collected for SMS purposes are not being shared except in the following circumstances:
• With Your Consent: When you authorize us to share information with other healthcare providers or entities.
• For Treatment Purposes: With other healthcare professionals involved in your care.
• For Payment and Operations: With insurance companies, billing services, and other business associates.
• As Required by Law: To comply with legal obligations, court orders, or regulatory requirements.
6. Your Rights
Under HIPAA, you have the following rights regarding your personal health information:
• Access: You can request to view or obtain copies of your health records.
• Amendment: You can request corrections to inaccuracies in your health information.
• Confidential Communications: You can request that we communicate with you in a specific manner or at a specific location.
• Restriction: You can request restrictions on how your information is used or disclosed, although we are not required to agree to all requests.
• Accounting of Disclosures: You can request a list of disclosures of your information made for purposes other than treatment, payment, or healthcare operations.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or by other means as appropriate.
8. Contact Us
If you have questions about this Privacy Policy or need to exercise your rights, please contact us at:
Pride Psychiatry Services
Address: 15720 Ventura Boulevard Ste. 528 Encino, CA 91436
Phone Number: (818)736-8642
Email Address: pridepsychiatry@gmail.com
9. Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS).
Thank you for trusting Pride Psychiatry Services with your health information and mental health needs.